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Reset hue go6/13/2023 It just so happens a factory new Hue Bulb can join either a Light Link network or a Home Automation network. I believe the recommend way to control your Hue Bulbs is to keep them on the Hue Gateway and the SmartThings Hub will talk to your Hue Gateway to control your bulbs over the Internet. But, from my understanding SmartThings does not support the ZigBee Light Link profile or the ZigBee Smart Energy Profile on their Hub they do support the ZigBee Home Automation profile. ![]() I’m not a SmartThing’s employee so I may not be aware of something that is going on under the covers. FLS-PP lp a ZigBee Light Link Wireless Ballast for LED Stripes I do have some good news in another thread i have been talking with about their RaspBee and he says it will reset the bulbs back to factory even if the bulb is operating on a non Light Link channel. That is why everyone is stuck with their Hue bulbs directly joined to SmartThings. My hub is operating on ZigBee channel 14 the Light Link speck only supports channels 11, 15, 20 and 25. The reason (I suspect) it doesn’t work is when the Hue Bulbs joined to the SmartThings Hub they joined on a non ZigBee Light Link channel. I have one of those remotes and I have successfully reset several Hue Bulbs but it doesn’t work on my bulbs that have joined directly to SmartThings. That remote control is also a ZigBee Light Link configuration tool in that it can trigger a factory reset in the Hue bulbs. Hue makes a remote control for the Hue Bloom light. To trigger a factory reset in a ZigBee Light Link bulb you need a configuration tool. ![]() I think the bulbs need to be factory reset so they can rejoin any Home Automation network. My bulbs are not responding after being powered off for several weeks. Yes I did all this at the direction of tech support and it didn’t work.
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